Home Exit Survey Exit Survey We’re sorry to see you go! Your feedback helps us improve. This survey takes less than 3 minutes to complete. Your link is invalid. Please click on the survey link from email. Name* Email* User ID* Subscription ID* Plan Code* Last Bill Date* 1. What is the main reason you are cancelling your GeForce NOW subscription? (Select one) *I no longer need cloud gamingI switched to a different cloud gaming serviceThe subscription cost is too highThe streaming quality or performance was not good enoughThe games I want are not availableI experienced too much lag or latency I don’t use GeForce NOW often enough to justify the cost I had technical issues that made it difficult to play Customer service was unresponsive Other (Please specify) 2. How satisfied were you with the following? (Rate from 1 = Very Dissatisfied to 5 = Very Satisfied) Streaming quality *Worst12345Best Latency/performance *Worst12345Best Game availability *Worst12345Best Ease of use *Worst12345Best Pricing/value *Worst12345Best 3. How often did you use GeForce NOW?*DailyA few times a week A few times a monthRarely 4. What would make you reconsider subscribing again? (Select all that apply) *Lower pricing or better value More game availability Improved performance and lower latency Better customer support Other (Please specify) 5. Any additional feedback you'd like to share?SubmitReset